Terms and Conditions

PICK-UP (TAKE-AWAYS)

1. Please proceed to make your payment via paypal. Orders will only be processed when payment is received.

2. Earliest pick up time for all ala carte orders that you may select is 1.5 hrs after the time of your order (if time slot is available).

3. For requests to pick-up within 1 hour from your time of order, please ring our outlets directly. This is subject to the outlet’s operation status at time of call. Our outlet staff will confirm with you via phone if it is possible to accommodate your request. Please place your orders directly with them.

4. Maximum pick up time for all ala carte orders is based on any available time slot of your preference. You may order days in advance.

5. There is no minimum spend for take-away orders.

6. Please ensure that you receive an email or call from our staff to confirm your orders before you arrange to pick up.

7. If for any reason that you do not receive a confirmation email or a call from our staff to confirm your order, within the next hour, please call the outlet directly to enquire.

 

DELIVERY

1. Minimum order of $60 and above only.

2. Orders for $250 and above requires 4 hours lead time.

3. If you need to cater to for a small party, we are able to pack multiple portions of the same pasta dish in a big disposable aluminium container. Minimum 5 portions of the same pasta dish. Please specify your request under remarks column during check out.

Example of Bulk Order:
5 x portion of the same type of soup will be packed in one disposable plastic container.
5 x portions of the same type of pasta will be packed in one disposable aluminium tray.

4. If for any reason that you do not receive a confirmation email or a call from our staff to confirm your order, within the next 2 hours, please call the outlet directly to enquire.

 

Note:
All prices for take-away and delivery will be subjected to 7 % gst.